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RESOLVED: Issues with Pre-Approval students and Portico enrolments - Thursday 27th September

RESOLVED: Issues with Pre-Approval students and Portico enrolments - Thursday 27th September

by Annora Eyt-Dessus -
Number of replies: 0

UPDATE: 28/09/2018

We are pleased to report that a fix has been applied for this issue and students in pre-approval states should now be enrolled as expected once Portico enrolments are set up.

Thank you for your patience. 

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We are aware of issues with pre-approval students not being enrolled to Moodle courses via Portico enrolments, even if the 'Allow pre-approval'box is ticked. 

Moodle Technical Teams have been investigating this as a matter of priority, and have been working closely with the Portico team with the aim of resolving this by the end of tomorrow (Friday 27th).There is no down-time or at risk period expected for New (18-19) or Legacy Moodle and we will update this post with any further developments. 

Please accept our apologies for the inconvenience, and be assured we are doing all we can to ensure this is fixed as quickly as possible. 

Many thanks,

Digital Education Team