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Resolved: Turnitin Service degradation – 24th July 2019

Resolved: Turnitin Service degradation – 24th July 2019

by Kolil Ullah -
Number of replies: 0

The issue below has now been resolved. Users trying to open Turnitin assignment feedback studio to either grade or view a similarity report may have encountered an error message between these times:

PDT July 23rd 14:30 - July 24th 02:20
BST July 23rd 22:30 - July 24th 10:20
AEST July 24th 07:30 - 19:20
 
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Turnitin have advised us that there is currently an issue where users are being presented with an error message when attempting to open submissions. Turnitin are investigating this issue as a priority.

Please note this is a separate issue from the Moodle Downtime that was experienced yesterday and is currently being dealt with by the UCL technical support team.

For Turnitin status updates, please see the Turnitin Status update page.

We apologize for any inconvenience caused.

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